HVAC Code Lookup

Lennox Furnace Code E273

Soft lockout

Soft lockout. The furnace used up its maximum number of recycles and the last one was caused by flame failure, meaning the burner lit but the flame was lost.

Manual wording: “Soft lockout - Exceeded maximum number of recycles. Last recycle due to flame failure.

Documented for: EL296UHE and SLP98UHV series

Likely causes, most common first

  1. Dirty flame sensor unable to hold the flame signal
  2. Poor unit ground lowering flame current
  3. Low or unstable gas pressure
  4. Vent or condensate restriction cutting the cycle short

What you can safely check yourself

  • Check that other gas appliances in the house are working
  • Check the outdoor intake and exhaust pipes for snow, ice or debris
  • Turn the furnace power switch off for 30 seconds and back on once, one time only

When to call a technician

The manual's action is to measure flame sensor current, clean or replace the sensor and verify the unit ground. That is a technician job.

A Lennox furnace throwing this code repeatedly has a reason — clearing the code without fixing the cause just hides it.

Sources

Other Lennox codes